JumpCloud Protect
3.0star
139 reviews
50K+
Downloads
Everyone
info
About this app
Sign into your work resources simply and securely with the JumpCloud Protect® mobile application, proud winner of the Globee Cybersecurity Award. JumpCloud Protect enables multi-factor authentication (MFA) which ensures user verification.
MFA provides an extra layer of security beyond traditional username and password authentication through either a push notification or a verification code through TOTP (time-based one-time password).
Both methods are easier to use and provide more security than user-created passcodes or authentication codes sent via SMS. In addition, TOTP does not require your mobile device to be connected to Wi-Fi or a cellular network.
MFA provides an extra layer of security beyond traditional username and password authentication through either a push notification or a verification code through TOTP (time-based one-time password).
Both methods are easier to use and provide more security than user-created passcodes or authentication codes sent via SMS. In addition, TOTP does not require your mobile device to be connected to Wi-Fi or a cellular network.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
2.9
137 reviews
Tyler Kivari
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October 23, 2022
Push notifications are totally broken with me Google pixel 7 pro. The notification shows up, but when I click on it, the app just hangs on the loading screen. To resolve, I have to restart both my phone and my browser every single time I need to log in to jump cloud. Very annoying bug that adds even more friction to my day to day work flow than jump cloud already did.
4 people found this review helpful
Gergő Takács
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September 14, 2022
The app is slow. It takes forever to load the app that I can tolerate, but when I need to approve a request then it takes about 10 seconds to bring up the fingerprint screen. With the last update I lost the end of most of the texts including the security code. Usually I'm not using that, but when I will need it it will be a pain to get the numbers as I will need to copy and paste it to somewhere before I can see it.
2 people found this review helpful
Miguel Nogueira
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May 27, 2023
So far so good! Sometimes authentication requests time out (or the app doesn't show them at all), but other than that it's been very helpful. Edit: forget my previous edit: not sure what they did with the last update, but the app is now much snappier than it was before so my previous concerns are non-existent today. Adding a star! Totally recommend this for any JumpCloud user.
2 people found this review helpful
What's new
* This release contains an update to the library version.
App support
phone
Phone number
+17202405005